Terms of Service
The terms on which we take on work. Last updated: February 2026.
1. What these terms cover
These terms govern the waste reduction consultancy services provided by Shared Planet Ltd (No. 12089955), with its registered office address listed on our contact page. Each engagement is governed by a written scope agreed before work starts; these terms fill in anything the scope does not say. We provide waste reduction consultancy — not legal, compliance or accounting advice, and not waste collection or carriage.
2. Engagement and quotes
Work starts only after a scoping call and a written scope stating what we will review, the price and the start date. Indicative ranges on this website are for planning only and become binding only in a written scope. Work beyond the agreed scope is re-quoted before the extra work begins.
3. Fees and payment
Prices are quoted in pounds sterling (GBP). Engagements are invoiced per stage — assessment, plan, implementation — and invoices are payable within 14 days. Either side may pause or end a multi-stage engagement between stages with written notice. You may cancel a booked stage in writing up to 48 hours before it starts; any amount already paid for that stage is refunded in full, and cancellation after that point is charged only for work already performed. No payment is taken through this website.
4. Your responsibilities
You provide accurate information, timely access to the documents, photos and site areas listed in the scope, and a named contact for decisions. We rely on the information you provide; we flag gaps and inconsistencies, but we cannot verify facts that sit entirely on your side.
5. Confidentiality and data
Each side keeps the other’s confidential information confidential and uses it only for the engagement. Operational data you share is processed under the access rules in the scope, as set out in our Privacy Policy. Confidentiality survives the end of the engagement.
6. Advice and reliance
Our recommendations are professional judgments based on the information available at the time. Outcomes depend on implementation by your team; we do not warrant specific savings, tonnage reductions or regulatory outcomes, and our reports do not constitute legal or compliance advice.
7. Liability
We perform the services with reasonable skill and care. Our liability for any claim is limited to the fees paid for the engagement giving rise to it. We are not liable for losses caused by information you did not give us, or for how you use documents we prepared at your instruction.
8. Ending the engagement
Either side may end an engagement between stages with written notice. On ending, we return or delete records as agreed in the scope and provide a short hand-back summary so the work can continue smoothly elsewhere.
9. Governing law
These terms and our engagements are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Waste reduction consultancy for small businesses and organisations — review, reduce, recycle and plan, in plain English.